BPO JOB OPENINGS IN STANDARDS SERVICES, NSP, DELHI

JOB BRIEF:

BPO or Business Process Outsourcing is an outsourcing made between two countries. A BPO executive handles numerous tasks, the major task of which is client servicing.

Company hires experts to subcontract their work to other country. You can explore all domestic and international BPO jobs and other jobs in Delhi-NCR by filling in employment form given on our company page: 

KEYSKILLS REQUIRED:

  • Excellent communication skills for voice process.
  • Accent matters the most, so, one has to sound fluent.
  • First-rate written skills are a plus, if working for non-voice process.
  • Computer knowledge with fast typing speed.
  • Should be comfortable working in both day and night shifts.
  • Interpersonal skills are must.
  • Should be spontaneous in responding to customer calls and queries.
  • Open to learn new technical skills quickly.
  • Having additional training experience or expertise in Customer Relationship Management would be an added value.
  • Flexible enough to work in a dynamic environment.
  • Should be aware of the ongoing marketing trend.

RESPONSIBILITIES:

  • Handle calls from customers and provide solutions.
  • Provide effective services to customers by resolving complicated issues.
  • For inbound process, the candidate should be able to solve queries of customers.
  • Must be open to discussion with the team leader/supervisor.
  • Should be prompt in carrying out major tasks like Business Research and Financial Analysis.
  • Should set goals and work on to execute day-to-day responsibilities for clients, and the company.

EDUCATION REQUIREMENT:

  • The applicant should be a computer-literate. Companies hiring BPO executives demand bachelor’s degree-certifications from recognized institutions.
  • A degree in science, mathematics, or statistics is counted; provided the candidate works for the client from the desired field.

STANDARDS SERVICES: Standards Services is a recruitment firm in Netaji Subhash Place that offers placement services to candidates, free of cost. We mainly provide job consultation and jobs as per candidate’s profile, mainly in Gurugram and Noida. We are known for our efficient customer and client services. Our motive is to connect with people to frame careers and associate with organizations to frame companies and everlasting relationships.